Frequently Asked Questions


Get some of your commonly asked technical questions answered here. Find out where BigTime is hosted and learn about our data centers, and more.

  • Where is BigTime hosted?
    Our primary hosting platform is Amazon Web Services (AWS). We also host a small number of services on Microsoft Azure.
  • Where are your data centers?
    BigTime is hosted in the US-EAST region of AWS. We replicate data to the US-WEST region as well. All BigTime data centers are based in the United States.
  • What is required for a client to access BigTime?
    Chrome is our preferred browser, but any modern web browser will work. There are no required software installations.
  • What database engine does BigTime use?
    Microsoft SQL 2017.
  • What web engine does BigTime use?
    Microsoft IIS 10.

Where to go from here:

Releases, Upgrades and Changes with BigTime

Availability and BigTime

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