Managing your Account

Strong Password Policy in BigTime


By default, your users can enter anything as a "password" for BigTime.  If you'd like to force your users to use a strong password (ie, one that meets minimum length, and complexity requirements), then you can turn on that feature in BigTime. 

This article will explain how to do that. In addition, we'll cover what constitutes a strong password, and which users that policy will affect.

What Is A Strong Password?

Strong password requirements vary among companies. For BigTime, a strong password:

  • Is at least seven characters long.
  • Contains two of the following character types: letters, digits, and non-alphanumeric characters, such as a dollar sign or an exclamation point.
  • Doesn’t involve the user’s username or the word “password.”

If a strong password is a feature you’d like to have, system administrators can follow the steps in the next section to set it up.

How Do I Require Strong Passwords?

System administrators can follow these steps to enable a strong password:


  1. Click My Company, from the navigation bar, and select My Company from the picklist (dropdown menu).
  2. Check the box “enable strong password policy.”
  3. Then, click Save to save your selection.


Now that you’ve enabled this policy, let’s look at how it’ll affect your users.

How Will This Affect My Users?

Any new users invited to BigTime after the strong password policy is enabled will be prompted to create a strong password. Current BigTime employees aren't required to make a strong password after this policy is enabled. However, there are two ways a current user's password can be reset. 

  • The user can reset their password by accessing their profile setting. Click here to learn how.
  • The system administrators can reset the user’s password. Click here to learn how.

In both instances, BigTime will prompt the user to create a strong password.

TIP: Strong Password and Multiple-Firms

If you're a user who can access more than one firm in BigTime, then ANY of those firms can enable strong passwords.   

If any of them enable this option, then your user login must use a strong password. This is because you only have one BigTime login/password.

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