Frequently Asked Questions
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Get some of your commonly asked technical questions answered here. Find out where BigTime is hosted and learn about our data centers, and more.
- Where is BigTime hosted?
Our primary hosting platform is Amazon Web Services (AWS). We also host a small number of services on Microsoft Azure.
- Where are your data centers?
BigTime is hosted in the US-EAST region of AWS. We replicate data to the US-WEST region as well. All BigTime data centers are based in the United States.
- What is required for a client to access BigTime?
Chrome is our preferred browser, but any modern web browser will work. There are no required software installations.
- What database engine does BigTime use?
Microsoft SQL 2017.
- What web engine does BigTime use?
Microsoft IIS 10.
Where to go from here:
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